Terms & Conditions

Terms and Conditions

Deposits and/or payments certify that I have fully read, understand, and agree to the Terms and Conditions below as well as read the content of a provided Liability Release:

Organised Tours

Client Initiated Cancellations: Applicable to all Tours, Internships, Apprenticeships and other Broadmind Arrangements. 

  • All deposits are Non-Refundable, unless a cancellation request is submitted within 24 hours of deposit payment. 
  • Cancellation requests must be made in writing and/or emailed to info@thebroadmind.com with the tours date you are requesting the cancellation for. The date the written cancellation is received determines the refund amount applicable. 
  • If unforeseen circumstances require a change to the trip itinerary, the Broadmind will make every effort to select alternative hotels of the same standard and to keep modifications to a minimum.
  • We will not reimburse guests for any personal expenses such as airline tickets, other travel or hotel expenses due to changes in itineraries. Further, we will not provide any refund for any delay, change, cancellation, overbooking, or strike by our independent suppliers who provide various goods and services connected with your tour. This includes: lodging, meals, transportation, sightseeing, and activities.
  • We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters, terrorism, or any other circumstances beyond our control. In the event that you cancel, The Broadmind is not responsible for any loss incurred for travel costs. For this reason, we strongly advise that you purchase trip cancellation and interruption insurance to protect your travel investment.


Postponed/Rescheduled Tours

In the event that a tour is postponed/rescheduled guests will have the following options:
(1) Attend the rescheduled tour, where credit of amount paid for previous tour will be applied.

Or

(2) Contact insurance company for reimbursement.
Rescheduled tour will be the same tour offered at a later date or another tour of equal or greater value. Packages are not transferable.


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